Privacy Policy

At Charbay, we are committed to protecting your privacy. This Privacy Policy sets forth our policies and practices regarding the collection, use and storage of information we gather through our website, Charbay (the “Site”). By accessing or using the Site, you agree to this Privacy Policy and consent to our collection and use of information as explained in this Privacy Policy.

By using this Site, you also certify that you are 21 years of age or above. If you are under 21 years of age or do not accept this Privacy Policy in its entirety, please leave the Site immediately.

What kind of information do we collect from you?

We may collect information about you when you visit and use the Site. This information may include, but is not limited to, your name, email address, and other personal information you choose to provide.

We may collect technical information like your internet protocol address, your device operating system and browser type, the address of a referring website, if any, and the path you take through pages you view on our Site.

We may use “cookies” to recognize you as you use or return to the Site. A cookie is a small data file that is placed on your device when you visit our website. Cookies are used to store information about your preferences and activities on our site, such as your preferred language and other settings.

We may also use third-party cookies from services such as Google Analytics to collect information about your use of our site and other sites. You can find more information about cookies and how they work at

We may also automatically collect information about your location when your mobile device is set to provide location information. The purpose of collecting this information is to help you locate a Retailer or Bar/Restaurant that offers Charbay products that is closest to your location.

Why do we collect information from you?

We use the information we collect for various purposes, including:

  • To improve the content and functionality of the Site;
  • To respond to your inquiries or requests for information;
  • To provide customer support;
  • To send you promotional materials or updates about our products or services; and
  • To otherwise communicate with you.

Do we share your information?

We will not sell or rent your information to third parties. All the information you give us is completely private and used solely to improve your online experience with us.

Your privacy is important to us.

We take reasonable steps to protect the security of your information. However, please be aware that no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

If we make any changes, you will be informed.

We may modify this Privacy Policy from time to time. If we make changes to this Privacy Policy, we will post the updated Privacy Policy on this page and update the “Last Updated” date above. Your continued use of the Site following the posting of any changes to this Privacy Policy will constitute your acceptance of such changes.

You have choices that we will help you make, if required.

If you would like to opt out of our newsletter emails, please follow the unsubscribe link at the bottom of each such email. Or you can contact us and we will unsubscribe you from our list.

If you need to talk to us, please do. If you have any questions about this Privacy Policy, please contact us at

Notice to California Residents – California Privacy Notice

At Charbay, we value the privacy of our users and are committed to protecting their personal information. This California Privacy Notice (“Notice”) applies solely to residents of California, as defined under California law, and supplements our Privacy Policy. It explains how we collect, use, and share your personal information, and the rights you have with respect to your personal information.

Collection of Personal Information

We may collect personal information from you when you use our website, such as your name, email address, phone number, or other contact information. We may also collect information about your use of our website, such as the pages you visit and the features you use. We may collect this information through cookies and other tracking technologies.

Use of Personal Information

We use your personal information to provide you with the services and features available on our website, to communicate with you, and to improve our website and services. We may also use your personal information for marketing and advertising purposes, such as sending you promotional emails.

Sharing of Personal Information

We may share your personal information with third-party service providers who assist us in operating our website, providing our services, and fulfilling your requests. These service providers are bound by contract to protect your personal information and may only use it for the purposes for which we have engaged them.

We may also share your personal information with law enforcement, government agencies, or other third parties as required by law, or when we believe that disclosure is necessary to protect our rights or the safety of others.

Your Rights

California law provides you with certain rights with respect to your personal information, including the right to request that we disclose what personal information we have collected about you, and the right to request that we delete your personal information. To exercise these rights, please contact us at

Changes to this Notice

We may update this Notice from time to time, and will post any changes on our website. The effective date of this Notice is indicated at the top of this page, and we encourage you to check back regularly to stay informed of any updates.

Contact Information

If you have any questions or concerns about this Notice or our privacy practices, please contact us at